bu77's Privacy Policy

1 Introduction & Applicability

bu77 ("we", "us", or "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. This privacy policy describes in detail what information we collect when you use the bu77.bar website, how we use it, and how we keep it secure.

By creating an account, logging in, or using our services on the platform, you consent to the terms of this privacy policy. If you disagree with any part of this policy, please contact us before using our services.

2 Information We Collect

bu77 collects only necessary and relevant information. The types of information we may collect are described below:

2.1 Personal Identity Information

• Full name and date of birth (for age verification — only for users aged 21 or above)
• National ID card or passport number (when identity verification is required)
• Valid email address and phone number
• Current residential address

2.2 Financial & Transaction Information

• bKash, Nagad, Rocket, or Upay mobile wallet account numbers (for transaction processing only)
• Bank account details (for bank transfers)
• Records of deposits, withdrawals, and betting transactions

2.3 Technical & Usage Information

• IP address and browser information
• Device type, operating system, and screen resolution
• Platform access times and session information
• Cookie and local storage data
• Analytics data on gaming behaviour and preferences

3 Purpose of Data Collection

bu77 never collects or stores personal information without purpose or beyond what is needed. The data collected is used for the following legitimate purposes:

• To manage account registration, verification, and secure login processes
• To process financial transactions — ensuring deposits, withdrawals, and bonus payments
• To carry out identity and age verification in compliance with applicable laws
• To prevent fraud, money laundering, and unauthorised access
• To provide users with personalised offers and gaming experiences
• To operate customer support services effectively
• To maintain technical development and security of the platform
• To ensure responsible gaming and identify possible signs of problem gambling

4 Sharing Information with Third Parties

bu77 may share limited user information with third parties in specific circumstances. The highest level of caution is exercised in such cases.

4.1 Service Provider Partners

We work with trusted service providers for payment processing, technical infrastructure maintenance, and fraud prevention. These partners operate under strict confidentiality obligations and receive only the information necessary to perform their specific functions.

4.2 Legal Obligations

bu77 may be required to provide information to fulfil court orders, lawful requests from government authorities, or requirements under applicable law.

4.3 Business Changes

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred. bu77 will make every reasonable effort to notify users before such a change takes place.

5 Data Security Measures

bu77 adopts modern technical and organisational measures to ensure the security of your information.

5.1 Technical Security

• All data transmission is secured using SSL (Secure Socket Layer) encryption technology
• Sensitive information is stored in an encrypted state
• Two-factor authentication is available
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are active to prevent unauthorised access

5.2 Organisational Security

• Only authorised personnel have access to user information
• Staff receive regular training on data protection
• Privacy principles are strictly followed in data processing

6 Cookie Policy

The bu77 website uses cookies and similar tracking technologies. Cookies are small files stored in your browser that help make our platform more functional and personalised.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions, security checks, and basic functionality.
• Performance cookies: Help improve service quality by analysing how the platform is used.
• Functionality cookies: Remember your preferences and settings, such as language selection.

6.2 Cookie Control

You can manage cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform.

7 Data Retention Period

bu77 does not retain your information beyond the time it is needed. Retention periods are outlined below:

• For active accounts — for as long as the account remains active, and for a defined period thereafter as required by applicable legal obligations
• Financial transaction records — in accordance with applicable regulatory guidelines from the time of account closure
• Customer support communications — until the needs of dispute resolution are met
• Technical log data — on a short-term basis for security review purposes

Once the defined retention period ends, bu77 securely deletes or anonymises your information.

8 User Rights

As a bu77 user, you have several important rights regarding your own information:

8.1 Right to Know

You can find out at any time what information bu77 has collected about you and how it is being used. Contact our support team to make this request.

8.2 Right to Correction

You have the right to request correction of any inaccurate or incomplete information in your account. This can be done through your profile settings or via the support team.

8.3 Right to Request Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal or regulatory obligations.

8.4 Right to Object to Processing

You have the right to object to certain types of data processing, particularly where data is used for marketing purposes.

8.5 Data Portability

You can receive a copy of your data in a structured, commonly used format.

9 Privacy Protection for Minors

bu77 is strictly for users aged 21 or above. We do not knowingly collect personal information from minors.

An age verification process is completed at the time of account registration. If we become aware for any reason that information from a minor has been collected, we will immediately close that account and delete the associated information.

10 International Data Transfers

bu77 primarily operates in Bangladesh and its surrounding region. Data may be stored and processed on servers located outside Bangladesh. In such cases, bu77 ensures that international data transfers are carried out under appropriate safeguards.

Regardless of where data is processed, the protection standards described in this privacy policy continue to apply without exception.

11 Policy Changes & Updates

bu77 may review and update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By publishing a notice on the website homepage
• By sending a message to your registered email address
• Through a relevant notification when you log in to your account

Continued use of the platform after any changes will be considered your acceptance of the updated policy.